Shipments and returns

Order Processing:

Order placed before 3:00pm EST Monday-Friday ship out the same day.

Stock Availability:

ALL items listed online are in-stock in our USA distribution facilities. If you have paid and received a confirmation email from us the inventory is set aside and you will receive your order.  

Shipping Method:

Orders of 40 pieces or less ship USPS first-class mail with tracking. Please see USPS.com for exact transit times to your zip code. Typical transit time is 3-7 business days.

All orders over 40 pieces typically ship FedEx ground with tracking, common exceptions are PO boxes and other residential addresses - these addresses go USPS. Typical transit time is 1-5 business days. 

Tracking:

You can login to www.easternppeimports.com and use the reference number we provided you on your shipping confirmation to access your USPS or FedEx tracking number. 

Returns

Due to the nature of the products we sell, all orders are final at the point of sale. No returns are allowed. Items that are refused delivery or unable to be delivered to the address as provided by the purchaser will still be considered delivered to the purchaser at the point of sale and will not be refunded.

It is the buyer's responsibility to track their shipment and arrange personal availability for package acceptance when required by the carrier. Any packages sent or returned by a carrier whether refused delivery or non-deliverable by the carrier, whether opened or used or unused, maybe quarantined or disposed of at the sole discretion of Eastern PPE Imports, LLC and at the buyer's expense. 

In the event Eastern PPE Imports, LLC deems it is able to re-ship or redirect a shipment at the request of a customer, to aid the customer in receiving their goods, a fee for additional shipping and handling will be assessed prior to redirection, release, and/or a reshipment.